Terms of Service

Effective Date: May 6, 2026  |  Last Updated: May 6, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Dewey's Pizza ("Company," "we," "us," or "our"), governing your access to and use of the website located at deweyspizza-food.rest (the "Website"), as well as any related services, features, content, applications, and functionality offered by Dewey's Pizza (collectively, the "Services").

By visiting our Website, creating an account, placing an order, subscribing to any promotional materials, or otherwise engaging with our Services in any manner, you expressly agree to be bound by these Terms. Your continued use of the Website following the posting of any changes to these Terms constitutes your acceptance of those changes.

These Terms apply to all visitors, registered users, customers, and any other persons who access or use the Services. If you are using the Services on behalf of a business entity, organization, or other legal person, you represent and warrant that you have the authority to bind that entity to these Terms, and your agreement to these Terms will be treated as the agreement of such entity.

You must be at least eighteen (18) years of age to use our Services. By using the Website and placing orders, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding contracts under the laws of the United States and the state in which you reside.

2. Description of Services

Dewey's Pizza is a food service establishment that provides customers with the ability to browse our menu, place online food orders, make payments, and arrange for delivery or pickup of food and beverages. Our Services include, but are not limited to:

• Online ordering of pizzas, appetizers, salads, beverages, desserts, and other menu items;
• Delivery services to eligible addresses within our designated service area;
• In-store and curbside pickup options;
• Catering inquiries and special event orders;
• Promotional offers, loyalty rewards, discount codes, and coupon redemption;
• Customer account creation and management;
• Customer support and order tracking;
• Newsletter and marketing communication subscriptions.

We reserve the right, at our sole discretion, to modify, suspend, or discontinue any aspect of our Services at any time without prior notice or liability to you. We may also impose limitations on certain features or restrict access to parts or all of the Services without notice or liability.

Menu items, prices, availability, and promotional offers are subject to change without notice. Images of food items displayed on the Website are for illustrative purposes only and may not represent exact portions, ingredients, or appearance of the final product delivered or picked up.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a user of our Website and Services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order;
• Maintain the security of your account credentials and promptly notify us of any unauthorized use of your account;
• Use the Services only for lawful purposes and in accordance with these Terms;
• Comply with all applicable local, state, and federal laws and regulations in connection with your use of the Services;
• Ensure that you are present or that an authorized adult is present at the delivery address to accept the order;
• Provide a valid phone number and email address so that we may contact you regarding your order;
• Pay all charges incurred through your account at the prices in effect at the time the charges are incurred.

3.2 Prohibited Activities

You agree that you will not, under any circumstances:

• Use the Website for any unlawful purpose or in any way that violates these Terms;
• Attempt to gain unauthorized access to any part of the Website, server, computer system, or network connected to our Services;
• Use automated scripts, bots, scrapers, crawlers, or similar technologies to access or collect data from our Website without our prior written consent;
• Transmit any viruses, malware, or other harmful code through the Website;
• Engage in any activity that could damage, disable, overburden, or impair the Website or interfere with other users' ability to use the Services;
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or Services without our express written permission;
• Post or transmit any content that is defamatory, abusive, obscene, threatening, or otherwise objectionable;
• Impersonate any person or entity, including Dewey's Pizza employees, or falsely misrepresent your affiliation with any person or entity;
• Collect or harvest any personally identifiable information from the Website without authorization;
• Use our Services for any commercial purpose not expressly approved by Dewey's Pizza in writing;
• Manipulate the price of any item or interfere with other users' orders;
• Create multiple accounts for the purpose of abusing promotions, discounts, or loyalty programs;
• Submit fraudulent or invalid orders with no intent to pay or receive the order.

Violation of any prohibited activity may result in immediate termination of your account, cancellation of orders, and may subject you to legal liability. We reserve the right to report any unlawful activity to appropriate law enforcement authorities.

4. Account Registration and Security

To access certain features of our Services, you may be required to register for an account. When creating an account, you agree to provide accurate and complete information and to keep this information up to date. You are solely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.

You agree to notify Dewey's Pizza immediately at [email protected] of any unauthorized use of your account or any other security breach. Dewey's Pizza will not be liable for any loss or damage arising from your failure to comply with this security obligation. We reserve the right to disable any user account at any time in our sole discretion, particularly if we believe that security has been compromised or that these Terms have been violated.

5. Ordering and Payment Terms

5.1 Order Placement

When you place an order through our Website, you are making an offer to purchase the selected items subject to these Terms. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to limitations on quantities, errors in product or pricing information, or problems identified by our fraud detection systems.

You will receive an order confirmation via email upon successful placement of your order. This confirmation constitutes acknowledgment of your order, not acceptance. We reserve the right to cancel any order even after confirmation has been sent.

5.2 Pricing

All prices displayed on the Website are in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable sales taxes, delivery fees, or service charges, which will be calculated and displayed at checkout before you complete your purchase. We reserve the right to correct any pricing errors at any time.

5.3 Payment Methods

We accept various forms of payment as indicated on our Website, which may include major credit cards, debit cards, and other electronic payment methods. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize Dewey's Pizza to charge your payment method for the total amount of your order, including all applicable taxes and fees.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final. If you have a concern about your order — including missing items, incorrect items, or quality issues — please contact us at [email protected] within twenty-four (24) hours of receiving your order. Refunds or credits will be issued at our sole discretion based on the circumstances of each individual complaint. We are not obligated to provide refunds for orders where the customer provided an incorrect delivery address or was unavailable to receive the delivery.

5.5 Promotions and Discount Codes

Promotional offers, discount codes, and coupons are subject to specific terms and conditions stated at the time of issuance. Promotions cannot be combined unless expressly stated. We reserve the right to modify, suspend, or terminate any promotional offer at any time without prior notice. Abuse of promotional programs may result in account suspension and forfeiture of any earned rewards or credits.

6. Delivery Terms

Delivery services are available within designated service areas only. Estimated delivery times provided on the Website are estimates only and are not guaranteed. Actual delivery times may vary depending on order volume, traffic conditions, weather, and other factors beyond our control. Dewey's Pizza is not liable for any delays in delivery.

You are responsible for ensuring that the delivery address you provide is accurate and accessible. If a delivery cannot be completed due to an incorrect address, inability to access the delivery location, or absence of an authorized recipient, you may not be entitled to a refund. Additional delivery attempts may incur additional charges.

7. Intellectual Property Rights

The Website and all of its content, features, and functionality — including but not limited to all text, graphics, logos, icons, images, audio clips, video clips, data compilations, menu designs, recipes, software, and the overall look and feel of the Website — are the exclusive property of Dewey's Pizza or its licensors and are protected by United States copyright, trademark, trade dress, and other intellectual property laws.

The Dewey's Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Dewey's Pizza. You must not use such marks without the prior written permission of Dewey's Pizza. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for the purpose of placing orders and using the Services for your personal, non-commercial use. This license does not include the right to:

• Modify, adapt, or create derivative works based on the Website or its content;
• Use the Website or its content for any commercial purpose;
• Remove or alter any copyright, trademark, or other proprietary notices;
• Copy, reproduce, distribute, publish, or transmit any content from the Website without our express written consent.

Any unauthorized use of our intellectual property may constitute infringement and may subject you to civil and criminal penalties under applicable United States law, including but not limited to the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, and the Lanham Act, 15 U.S.C. § 1051 et seq.

8. User-Generated Content

If you submit reviews, comments, feedback, suggestions, or any other content to the Website ("User Content"), you grant Dewey's Pizza a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.

You represent and warrant that you own or control all rights to the User Content you submit, that the User Content is accurate, and that use of the User Content does not violate these Terms and will not cause injury to any person or entity. Dewey's Pizza reserves the right to remove any User Content at any time and for any reason without notice.

9. Disclaimer of Warranties

Dewey's Pizza does not warrant that:

• The Website will be available, uninterrupted, timely, secure, or error-free;
• The results obtained from the use of the Website will be accurate or reliable;
• Any errors in the Website will be corrected;
• The Website or the servers that make it available are free of viruses or other harmful components;
• Food items will meet your specific dietary requirements or restrictions unless expressly confirmed by our staff.

Allergen Notice: While we make every effort to provide accurate ingredient and allergen information, we cannot guarantee that our food products are completely free from any particular allergen. Our food is prepared in a kitchen environment where allergens such as gluten, dairy, nuts, soy, eggs, and shellfish are present. Customers with severe food allergies should contact us directly before placing an order.

10. Limitation of Liability

In no event shall the total cumulative liability of Dewey's Pizza to you for all claims arising from or relating to these Terms or your use of the Services exceed the greater of: (a) the total amount paid by you to Dewey's Pizza in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred dollars ($100.00 USD).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations and exclusions may not apply to you to the extent prohibited by applicable law. In such jurisdictions, our liability is limited to the greatest extent permitted by applicable law.

11. Indemnification

You agree to defend, indemnify, and hold harmless Dewey's Pizza, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns (collectively, the "Indemnified Parties") from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms;
• Your use of the Website or Services in a manner not expressly authorized by these Terms;
• Your violation of any applicable law, regulation, or third-party right;
• Any User Content you submit, post, or transmit through the Website;
• Your negligence or willful misconduct;
• Any dispute between you and any third party arising from your use of the Services.

Dewey's Pizza reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any such matter without the prior written consent of Dewey's Pizza.

12. Privacy Policy

Your use of the Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, disclose, and protect your personal information. By using our Services, you consent to the data practices described in our Privacy Policy.

To the extent you are a resident of the State of California, you may have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including the right to know about personal information collected, the right to delete personal information, the right to opt-out of the sale of personal information, and the right to non-discrimination for exercising your privacy rights. Please refer to our Privacy Policy for more information about how to exercise these rights.

13. Third-Party Links and Services

The Website may contain links to third-party websites, services, or resources that are not owned or controlled by Dewey's Pizza. These links are provided solely as a convenience to you. Dewey's Pizza has no control over, and assumes no responsibility for, the content, privacy policies, terms of service, or practices of any third-party websites or services. We do not endorse or make any representations about any third-party websites or any information, products, or materials found thereon.

You acknowledge and agree that Dewey's Pizza shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

14. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or related to them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the laws of the state in which Dewey's Pizza is registered and operates, without giving effect to any choice or conflict of law provision or rule.

Subject to the Dispute Resolution section below, you agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Services shall be brought exclusively in the federal or state courts of competent jurisdiction located within the United States, and you irrevocably submit to the personal jurisdiction of such courts for such purposes. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

These Terms are also subject to compliance with applicable federal consumer protection laws, including the Federal Trade Commission Act (FTC Act), 15 U.S.C. § 45 et seq., which prohibits unfair or deceptive acts or practices in or affecting commerce.

15. Dispute Resolution

15.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact Dewey's Pizza at [email protected] and attempt to resolve the dispute informally. We will make reasonable efforts to address your concerns within thirty (30) days of receiving your complaint. Many concerns can be resolved quickly and to your satisfaction through this process.

15.2 Binding Arbitration

If informal resolution is unsuccessful, you and Dewey's Pizza agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or your use of the Services (collectively, "Disputes"), shall be resolved by binding individual arbitration, rather than in court, except that either party may bring claims in small claims court if the claims qualify.

The arbitration shall be conducted by a recognized arbitration organization under its applicable rules. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this arbitration agreement.

15.3 Class Action Waiver

15.4 Waiver of Jury Trial

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU HEREBY KNOWINGLY AND VOLUNTARILY WAIVE YOUR RIGHT TO A JURY TRIAL FOR ANY DISPUTES ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES.

16. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use the Website or Services. We reserve the right, in our sole discretion, to terminate or suspend your access to all or any part of the Website and Services, with or without notice and with or without cause, including but not limited to:

• Violation of these Terms or any applicable law;
• Requests by law enforcement or government agencies;
• Discontinuation or material modification of the Services;
• Unexpected technical or security issues;
• Fraudulent, abusive, or illegal activity associated with your account.

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligations incurred prior to termination, including payment for orders already placed.

17. Changes to Terms of Service

Dewey's Pizza reserves the right to modify, revise, update, or replace these Terms at any time in our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or through a prominent notice on the Website.

Your continued use of the Website or Services following the posting of revised Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically to stay informed of any updates. If you do not agree with any changes to the Terms, you must stop using the Website and Services immediately.

Changes to these Terms will not apply retroactively and will become effective no sooner than thirty (30) days after they are posted, except for changes addressing new functions of the Website or changes made for legal reasons, which shall be effective immediately.

18. Severability

If any provision of these Terms is found by a court of competent jurisdiction or an arbitrator to be unlawful, void, invalid, or for any reason unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. The invalid or unenforceable provision will be replaced by a valid, enforceable provision that most closely matches the intent of the original provision.

The failure of Dewey's Pizza to enforce any right or provision of these Terms will not constitute a waiver of such right or provision. A waiver of any provision or right shall only be effective if made in writing and signed by an authorized representative of Dewey's Pizza, and such waiver shall not be deemed a waiver of any other or subsequent breach or obligation.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by Dewey's Pizza on the Website, constitute the entire agreement between you and Dewey's Pizza concerning your use of the Website and Services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the same subject matter.

No oral or written information or advice given by Dewey's Pizza or its representatives shall create any warranty not expressly stated in these Terms. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

20. Force Majeure

Dewey's Pizza shall not be liable for any failure or delay in performance under these Terms due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, fire, flood, earthquake, storm, government actions, war, terrorism, labor disputes, power outages, internet service disruptions, or supply chain failures. In the event of a force majeure event, we will make reasonable efforts to notify you and to resume Services as soon as reasonably practicable.

21. Electronic Communications

By using our Website and Services, you consent to receiving electronic communications from Dewey's Pizza, including order confirmations, account notifications, promotional materials, and updates to these Terms. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

You may opt out of receiving promotional email communications from us at any time by following the unsubscribe instructions contained in the email or by contacting us at [email protected]. However, opting out of promotional communications will not prevent us from sending you transactional or administrative messages related to your account and orders.

22. Accessibility

Dewey's Pizza is committed to ensuring that our Website is accessible to all users, including individuals with disabilities, in compliance with applicable accessibility standards and the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq. If you experience any difficulty accessing our Website or Services, please contact us at the information provided below so that we may assist you and address any accessibility concerns.

23. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service or our Services, please contact us through any of the following methods:

We strive to respond to all inquiries within three (3) to five (5) business days. For urgent matters related to food safety, allergic reactions, or order emergencies, please contact us immediately via email and clearly mark your message as urgent.